AgentDesk is how organizations put AI to work with Kumo — the journey from “we have Copilot licenses doing nothing” to a governed, continuously improving fleet of agents, and the operating model that delivers it. It sequences three capabilities — an AI-ready foundation, governance, and agent delivery — and runs the last of those as a continuous pipeline rather than a series of start-stop projects.
A project scopes one thing, delivers it, and ends — and every new idea restarts the cycle. AgentDesk keeps a focused set of work always moving: you submit ideas as they surface, we prioritize and build continuously, and agents ship one at a time. The result is compounding progress instead of a stack of finished-but-frozen deliverables.
No — the Readiness Check tells you where you actually start. Some organizations walk in with Copilot licenses and a clean enough environment to begin building agents immediately. Others have a data or governance gap that would make any agent unreliable, and the honest answer is to close that first. The check makes the starting point a finding, not a guess.
Together, ranked by impact and effort. You can submit as many ideas as you like; we control how many are in active delivery at once so everything actually ships. When one agent is done, the next one starts. We bring a point of view on sequence — the smaller, high-ROI workflow often beats the ambitious one — rather than simply working a list top to bottom.
No. You are not renting developer hours or headcount — you are buying a managed pipeline with an outcome attached. Capacity reflects delivery, not time on a clock, and the work is prioritized and guided, not order-taken. The distinction matters: it is what keeps the pipeline focused enough to actually deliver instead of spreading thin across everything at once.
Separately, and on purpose. AgentDesk builds and evolves the fleet; keeping agents — and the rest of your solution — healthy in production is what Managed Support covers, through the Kumo Support Desk. Most clients run the two together, but they are scoped and priced as distinct things so neither quietly absorbs the other.
There is no floor that has stopped us. AgentDesk fits organizations that already own Microsoft 365 or Copilot licensing and are not yet getting value from it — which is most of them. The model scales the same way up: more capacity, the same continuous rhythm.
